I am seeing an appcrash message when using TMT5 18.104.22.168 (with Automatic Refresh Rate Switching enabled)
This appears to be an issue with Media browser (I think)
Playing a blu-ray folders in MCE via MediaBrowser
-Expected behavior – Refresh rate should go back to 60hz and user should return to the Media Browser Screen. Appcrash should not occur.
-Actual behavior – Refresh rate stays at 24hz and popup window reports an appcrash (see below error message).
Playing a Blu-ray Disk in MCE directly from Arcsoft
1.Desktop is set to 60hz
2.Put a Blur-ray disk in drive.
3.From MCE Homepage click on Arcsoft icon
4.From MCE TMT5 Arcsoft/settings screen, click on drive with Blu-ray disk to play the disk
5.TMT opens the disk and switches to 24hz)
6.Hit stop button and then back button to go back MCE Arcsoft/settings screen.
7.Click back button again to get back to MediaBrowser and screen goes black and Refresh switch happens. Desktop is set to 60hz
8.User is brought back to MCE Homepage (no error has occurred)
appcrash error message: ArcSoft TotalMedia Theare (Media Center) has stopped working
Problem Event Name: APPCRASH
Application Name: uMCEPlayer5.exe
Application Version: 22.214.171.124
Application Timestamp: 4df95848
Fault Module Name: StackHash_f6f6
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 73c74f0d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: f6f6
Additional Information 2: f6f6dfe4a9c092a6277b034c3261f7c8
Additional Information 3: ff0c
Additional Information 4: ff0c037d6f9d58235aa77132c4467939
Read our privacy statement online:
yes, disabling refresh rate switcher fixes it.
I wonder if the fact that TMT is being launched by the Command line is messing with how it backs out and changes the refresh rate back. Launching TMT from Media Browser uses a different method then TMT uses to launch directly from WMC from what I understand.
Does disableing refresh rate switcher fix it?
Is anyone using Refresh rate switch in TMT5 through MB with out issue?