Question SOLVED MBTV Says trial is expired in 2 days but I am paid

 
  • Created:about 1 year ago
  • Modified:12 months ago
  • Status:resolved
  • Related:#11009

I have a paid supporter key for MBTV however it says my Trial Expires in two days.

For note I have put my supporter key in MediaBrowser Configurater and have checked by logging into the website and it says I have purchased this feature.

Screenshot: http://sdrv.ms/Ley4SO

Any tips or suggestions? I have tried reinstalling it checking logs etc but see no way to resolve..

Thank You, Eric

 
  • My “trial” had expired and I could no longer us MBTV after the screenshot above. I noticed there was a new version so I upgrade to 1.4.9.18 and it looks to have reset my timer. I suspect this will again not work after my new three days. – Unknown1148 12 months ago
  • Well I just loaded MBTV and it says expired even though configurator has the message I posted above… – Unknown1148 12 months ago

2 Answers

votes newest oldest
 
  • Created:12 months ago
  • Modified:12 months ago
accepted answer

Okay, if you install .23 it should show as registered for registered folks and expired/free trial for people in free trial mode.

 
  • Looks to have worked as it says registered! – Unknown1148 12 months ago
 
  • Created:about 1 year ago

Ignore it. It’s posting the trial messages regardless of account status. It won’t expire on you when the trial is over.

 
  • My trial did end up expiring and now I can only use the EHS functionality :( Any ideas and should I post any logs or information here? Appreciate the help – Unknown1148 12 months ago
  • It will expire, you just need to keep updating it. I am releasing free previews which have hard expirations regardless of status. Just make sure you keep it updated. – ebr 12 months ago
  • Hello ebr, So I have to open configurator every four days and upgrade to new version? Is there an autoupdate feature? If not I may write an Autohotkey script for this :) TY – Unknown1148 12 months ago
  • Hopefully, I’ll get enough of this new functionality lined out now that I’m back to get back to the normal routine. You could always re-install 1.0 and it will validate as registered for you if you are only using the old EPG interface. – ebr 12 months ago
  • Nah i’ll stick with the new version most likely end up creating a macro. Appreciate the assistance from everyone. – Unknown1148 12 months ago
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