Retiring our old wiki
Our old trusty wiki is being retired.
I am trying to centralize all Media Browser information. I am tired of people having to jump around between 3 sites and the old wiki has gotten out of date.
Instead of it I am in the process of building wiki 2.0. In fact this new wiki is already online, just click that Knowledge Base link.
The rules for the new wiki/faq/knowledge base:
- Anyone can suggest an improvement for a KB article, this can be a bunch of typo fixes or a way improved article. If your edit gets approved you will get a reputation bonus proportional to the size of the edit.
- Devs and a selected few users (Birkoff, Big ArickSon and Zillion) are able to post new kb articles.
- There is only commenting enabled on kb articles, if comments get too noisy I will blow the offending ones away.
- I have also awarded Jon and Zillion the Champion badge, Jon gets it for his hard work promoting Media Browser and Zillion gets it for building our previous wiki and providing us with great documentation.
We are all tired of answering the same questions over and over again. Hopefully the new knowledge base will contain all the information a person new to Media Browser needs to get going.
I am not done with the implementation, there are a few planned changes:
- Show tags and links in KB articles
- Whenever anybody searches, KB articles will show up first.
- Whenever a new topic is created, I will search through the KB to see if an article already exists and show the link prior to the person submitting the new topic.
Thank you all for your help, let me know what you think!
Posted by sam on January 08, 2010
6 comments
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January 08, 2010
Looks good Sam – like the idea of the knowledge base :–)
Just wondered if you still intend to give the main website a face lift?
January 08, 2010
Yep, this sounds very handy. Not that I don’t like answering the same questions on the forum, or anything. ;)
January 08, 2010
This looks great, but makes this —> http://meta.community-tracker.com/permalinks/32/more-filter-options even more important (to me).
When using the tracker to manage bugs and features, It would be really helpful to be able to weed out the “noise”. Not that KB articles are noise, mind you :) but…well, you know…
January 08, 2010
This is great news for the community! And thank you sam for the opportunity for me to help out in ways I can.
In the next few days I will add as many topics as I can think of, starting with topics that are repeated the most.
If sam allows it I will also post topics as a placeholder for others to improve as I'm no expert on specific aspects or features that others use.
There are many other ideas and improvements spinning around in my head for this tracker and especially the knowledgebase, but first things first.
January 08, 2010
Glad to see the wiki go, it’s showing its age and is a pain to edit.
Not sure if preventing most users from posting new articles is the best way to go though, would it not be better to allow everyone to create an article but require it to be approved before being visible, similar to how improvements work?
Just ocurred to me as I was about to migrate an article or two over from the wiki but I can’t. It’s a bit of a discouragement to have to ask someone else to create an article for you.
January 08, 2010
@tylor,
Yes I really need to get the new website out there, it is so much better.
@Shidojin,
I may look at changing that, give me a day or two to think through the workflow, I don’t want to flood new users with option types. Perhaps I can have this available for users with more than N reputation points.