Question Can't play media: "Media Center cannot find the file"

 
  • Created:9 months ago
  • Modified:9 months ago by Riccardo
  • Status:open

I spent several hours last night uninstalling then reinstalling EVERYTHING in MB from scratch. What happened is that I had begun to get errors when trying to play files. In short, the system was generating messages stating that Media Center can’t play the file because it can’t find the path; this in spite of the fact that everything was EXACTLY where Media Center says that it was NOT. The strange thing is that the poster art, backgrounds and XML data for the movies and television episodes still displayed correctly, it was a matter of getting the files to launch that was in question. I might add that my collection has amassed to a considerable size, spanning three hard disks, several folders, several terabytes of space (841 movies/47 television series, to be exact) I’ve had to completely rebuild MB before, but the last glitch was that the XML data wasn’t displaying properly (i.e. movies weren’t being properly listed alphabetically or chronologically) Have these problems happened to anyone else, and if so, what preventative measures have you implemented to stop them from reoccurring?

 

2 Answers

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  • Created:9 months ago

That error is sometimes displayed when WMC does not have the proper codecs…

 
 
  • Created:9 months ago

As ebr says, that error message is usually nothing to do with file locations, but instead due to not having the right codecs or media splitters installed to play the files.

What format are the files you’re trying to play? What codecs or codec pack do you have installed? If you’re using a 64-bit version of Windows, make sure the 64-bit codecs are installed and configured, too. If you’re using MKV files, make sure an appropriate splitter like Haali is installed.

If all of that doesn’t help, you could always try using MPC-HC as an external player. Codecs for pretty much every file format you could throw at it is supported out of the box, and Media Browser now has easier setup for MPC-HC in the configurator.