If you want to earn some additional reputation, you can help improve existing knowledgebase topics or make suggestions for new topics. Once a new (placeholder) topic is created you can start improving it.
There are some things to keep in mind when contributing to the Knowledgebase.
- Don’t use sentences like “What I do, is this and that”. The topic is not owned by anyone in particular. Use “What we're going to do is this and that” instead.
- If adding steps that a user needs to follow, try to be as specific as possible. Topics are written for all kinds of users, including those without knowledge about things that you might consider as easy. More advanced users won’t mind and this helps in limiting follow up questions. Don’t say “create this or that” but be more specific like “right-click here and select this option to create this or that”.
- It’s possible that you know there is something missing in a topic, but don’t know how to actually do this. In that case, leave a comment on the topic page so others that do know this can see it and submit an improvement
- Whether you are improving an existing topic or editing a placeholder, try to use the same general style of formatting as that used throughout either the existing topic or the knowledgebase as a whole. This will help to give the KB a more cohesive look and will help new users by presenting a consistent format.
Additional information
- How can i contribute to Media Browser?
- How do I gain reputation?
- Tips & Tricks for formatting posts on the Tracker