Bug Media Browser Hangs in Full Screen when the clock is enabled

 
2 supporters

I have a bug that I can reproduce 80% of the time, but I haven’t been able to find listed anywhere here.

I have a box running Windows 7 Ultimate.

I have two categories inside of Media Browser – Movies and TV.

When I start it up, it goes to the Recently Added screen as per normal. If I then choose a category, it hangs about 80% of the time. I can press the green button the remote and it will exit, but that’s the only thing that responds.

The one strange factor is that I watch it in full screen. If I make it anything OTHER than full screen, media browser starts responding normally again.

The minute I make it full screen again, it stops.

Restarting Media Center or the machine doesn’t solve the problem.

Thanks!

 
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  • Created:over 3 years ago

What version are you running?

This sounds a LOT like what used to happen sometimes quite a while ago. It was somehow related to the clock timer but it got fixed in, like, April…

 
 
  • Created:over 3 years ago

Actually, because I thought this issue may have been fixed, I checked out the latest version from SVN and I'm running that. I don’t remember exactly what version it is, but if the problem was fixed in April, I'm pretty certain it would be included in the build I have.

I'm now trying some different themes, which seems to be making a difference, but I'll do some more experimentation and see what happens.

In all seriousness, great product though.

 
 
  • Created:over 3 years ago

try turning off the clock (it used to be an issue it may have come back)

 
 
  • Created:over 3 years ago

I have this exact same problem. I used to only have this problem on my extender (it always does this there at midnight) but now it is on my HTPC about 80% of the time as well.

 
 
  • Created:over 3 years ago

rweiler are you using win7? if so check out settings/general/optimization see what time it is set to i think the default is 12am when it runs it stops extenders and media center

 
 
  • Created:over 3 years ago

I am running W7 RTM and I have not seen this at all since way back several months ago. Could this be video driver related?

 
 
  • Created:over 3 years ago
  • Modified:over 3 years ago

tikuf –

I am using Win 7. I actually have optimization turned off (was set for 4 a.m.).

 
 
  • Created:over 3 years ago

@rweiler, does this go away if you disable show clock in the config menu?

 
 
  • Created:over 3 years ago

@sam – It sure does. It’s been working perfectly both on my HTPC and my extenders since I disabled the clock.

 
 
  • Created:over 3 years ago

Can anybody reproduce this with trunk ?

 
 
  • Created:over 3 years ago

I have this same issue (Win7, MB 2.1.1), I can reproduce it every night at midnight and I really don’t want to disable the clock, is there some other workaround?

 
 
  • Created:over 3 years ago

This is not going in phoenix unless we have it reproduced in trunk, anyone????

 
 
  • Created:over 3 years ago
  • Modified:over 3 years ago

Sam I havnt been able to reproduce the full screen bug or the midnight stop I did however notice that the methods for calling the time differ in vanilla to every other page (except the ehs which uses the same method)

all vanilla pages use

        <!-- Variable that uses the .NET Framework DateTime object -->
    <cor:DateTime Name="CurrentTime"/>

    <!-- Timer to use to update the clock display -->
    <Timer Name="MyTimer" AutoRepeat="true" Interval="500" Enabled="true"/>
    <IntRangedValue Name="Hour"/>
And the associated timmer code

where all the other pages call

      <Binding Source="[Clock.Time]" Target="[TimeDisplay.Content]">
    <Conditions>
      <Equality Source="[Application.Config.ShowClock]" ConditionOp="Equals" Value="true" />
    </Conditions>
  </Binding>

dont know if it is relevant or not I only noticed it because the ehs (vanilla) displays (on pc not extender) 9.30pm where all other pages show 21.30 (if you have your pc clock in 24hr time)

As I said if its relevant cool if not disregard (–:
waiting for midnight on the stop thing

edit : didnt stop for me at 12am

 
 
  • Created:over 3 years ago

If anyone is getting this I need to know if it happens in all themes or is a Vanilla only bug.

 
 
  • Created:over 3 years ago
  • Modified:over 3 years ago

I'll switch themes tonight and let you know.

(I think I found a bug in the community app, it seems to think I'm “roy” when I'm clearly not….)

^^ ignore that, I think it’s coming from my google profile.

 
 
  • Created:over 3 years ago

Ok tried again at midnight still cant get it to stop responding in vanilla (it may be that i am using win7) it might be the version of .net that is causing it or it may be vista specific dunno (–:

 
 
  • Created:over 3 years ago

I am getting this issue in Diamond. With MC full screen – as is normal – I can get to the initial MB screen and see my categories – I have only movies and TV set up at this time. If I choose any category or one of the recentely added, MediaBrowser appears to hang and lock up – but it is not. If I then change MediaCenter to windowed mode (using the icons in the top right corner) I can see everything as it should be and it behaves normally as long as I am windowd. Going back to full screen at that point only shows me the blank backround.

If I start playing something in windowd mode and then go full screen it plays normally. After playing I have to go back to windowd mode to see icons and move through menu items. I am using Beta 2.1.3 (R1536) on Win 7 Ultimate RTM.

I did this on 2.1.2 and continued here (after uninstall, delete appdata folder, and reinstall).

 
 
  • Created:over 3 years ago

I just confirmed that turning off the clock fixes this issue on my system

 
 
  • Created:over 3 years ago

I can confirm that it also resolved the issues. I am using the release build 2.1.1.0 on Win 7 rtm.

I tried getting trunk but it will not compile as it has errors.

 
 
  • Created:over 3 years ago

Fixed in trunk:

This is bizarre, adjusted clock constraint so its 1 pixel smaller.

Tested with “12:59 PM” and some longer strings.

 
 
  • Created:over 3 years ago

that is twilite zone stuff i gotta ask what made you try that almost as bizare as the bug lol

 
 
  • Created:over 3 years ago

This inbox thingy I implemented on CT rules, @tikuf I guessed that it was something to do with the width of the time rendered on the screen.

I hope this is gone now. I may force the format and test all the times in the day to ensure this is really gone now.

 
 
  • Created:over 3 years ago

Awesome news and nice guess on the cause ;)

 
 
  • Created:over 2 years ago

I just upgraded to 2.3.0 and it looks like this issue has re-emerged, but this time it seems to happen before midnight. I'll try disabling the clock again anyway and report results.

 
  • Is it, perhaps, related to a specific theme? – ebr over 2 years ago
 
  • Created:over 2 years ago

Good point, I'm using Vanilla. I'll switch to another theme and see how it goes.

 
 
  • Created:over 2 years ago

I've got the same issue.

I'm running windows 7 x64 with MB 2.3 with the powerdvd trial as the external player. Instead of setting the external player path in MB configurator which gives me all kinds of problems I just have iso images and use the VCD to mount it and windows autoplay settings to kick off powerdvd. This works fine when MB is in windowed mode but in fullscreen mode I just get a blank white screen. The same happens if I kill autoplay settings and use the MB external player path.

I'm using the default theme with the high quality thumbnails and IBN people provider. The clock is disabled in MB config as is optimization in WMC settings/general.

Hope this helps. Any advice on how to stop this would be appreciated.

 
  • If you have the clock disabled, then you don’t have the same problem… – ebr over 2 years ago
  • Maybe it is an issue with PDVD (I've never used it). Does it have an integrated MCE player? – ebr over 2 years ago
 
  • Created:over 2 years ago

After installing powerdvd 10 trial the main menu in windows media center has a “Cyberlink Power DVD” entry just like Media Browser. But when powerdvd gets executed to play an iso image it is run outside MB, i.e. alt tab gives me powerdvd and MB is seperate things. The same goes for total media theatre 5 installed instead of powerdvd.

Hope this is what you meant.

 
  • When you configure the external player, did you point it to the integrated PDVD executable instead of the stand-alone version? – ebr over 2 years ago
 
  • Created:over 2 years ago

I tried setting the external player path in media browser configurator to all the executables that showed up under default install directory, i.e. C:/Program Files (x86)/Cyberlink/PowerDVD10. Didn’t change the situation.

Are there any other places you referring to? I don’t have time right now to test them all again to be sure, hopefully I'll get the oppurtunity tonight.

Is there a log file or something that will tell me if media browser is starting powerdvd or if something else is happening when in fullscreen?

Thanks T

 
  • Does it work from the regular movie library in MC? – ebr over 2 years ago
 
  • Created:over 2 years ago

Basically the same thing hapens in the regular MC movies library (although no thumbnails are shown in there, don’t know if that’s relavent).

Here’s what happens:

I start MC in windowed mode. I go to the regular movies library and select an iso image of a bluray movie. MC puts up a big message saying “please wait while mounting image” (I think this is referring to ‘mountimage’ in the MC extras as opposed to VCD). The windowed MC then goes white. Powerdvd starts up and the movie plays in fullscreen.

If I do this with MC in fullscreeen mode MC stops at the white screen step and powerdvd doesn’t start.

I thought that whatever this mountimage is might be messing things up but disabling it doesn’t seem to change Media Browsers behaviour.

Thanks

T

 
  • Okay, then it is not MB. This looks like a PDVD issue. Have you checked their forums? – ebr over 2 years ago
 
  • Created:over 2 years ago

Yeah, but only passively, I've not posted anything and found no joy. Since this also happened with total media theatre I figured it was either media browser or something inside media center. I have posted on “the green button” as well with no responses. I'll post something on powerdvd forums, see what I get.

I've tried running media browser fullscreen with powerdvd already open behind it. That works but MB full screen still goes white and the powerdvd remains behind it so I have to alt+tab it. Know anyway of forcing MB to minisise on play and maximise again on stopping?

 
  • I'm going to guess this is an issue with graphics drivers. Have you tried updating them? – ebr over 2 years ago
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