Bug No Backdrops shown with EHS Neo & MB Trailers plugin

 
  • Created:over 1 year ago
  • Modified:over 1 year ago by soultaker
  • Status:unconfirmed
  • Owner:soultaker
no supporters

alt textAny ideas where this blue backdrop is coming from when I use the Neo theme?

I would have thought that “My Trailers” (called local trailers in my setup) would simply take the backdrop of the movie with which it is associated… instead, it is using some random blue curtain backdrop which I haven’t downloaded and put anywhere… I went through ImagesByName and can’t find it anywhere!

Likewise, the same blue curtain backdrop is showing up for HD Trailers and streaming trailers (done with the Film Trailers plugin) as well… The blue curtain backdrop is not my Startup backdrop nor is it my theme’s backdrop.

PS: The backdrop is in the middle of a transition, which is why it looks odd.

Any ideas?

 
votes newest oldest
 
  • Created:over 1 year ago

The blue curtain backdrop is a filler image inside the neo.dll This is shown when an item for the spotlight is missing a backdrop image of its own, then you are greeted with this image in the spotlight area. The smaller panels such as recent and last played use a black hole style image in situations where there is no backdrop. I haven’t used any of the trailer plugins in sometime so there is a chance that these don’t play well with Neo’s EHS at this time.

Another thing to add to the worklist.

 
  • Yep it’s definitely buggy with streaming trailers and the my trailers feature. We shall see when Soultaker returns if it’s something he can look into for you. – BAS over 1 year ago
  • That would be great! The image just doesn’t fit with my theme, and I’d like to be able to customize the image that’s displayed if there is no backdrop… (the green “preview” screen would be better for example) And in the My Trailers portion, it should definitely leverage whatever backdrop the movie itself has… or grab the backdrop if it exists! – slaman over 1 year ago
  • When inside the My Trailers area and browsing around do you see backdrops for the movie item? – BAS over 1 year ago
  • Yep! Should I mark this question as “resolved” or keep it open until the changes are implemented/fixed? – slaman over 1 year ago
  • I just went ahead and switched this over to a bug so ST & I don’t forget to revisit this. – BAS over 1 year ago
  • show 2 more comments
 
  • Created:over 1 year ago

I have this same issue only mine will not display the backdrop for any regular film. They have backdrops in their respective views but not on the main page. All I get is that blue curtain.

 
  • This sounds like your cache is incomplete. Do you use locally stored images and metadata, or the built in internet providers of mediabrowser? – BAS over 1 year ago
  • The internet provider option. Which I am starting to think may be the problem. – Bernaserra over 1 year ago
  • Yep ST confirmed in the Neo thread for your post there. We need some additions to the Mediabrowser core product, so for now that wont work correctly unfortunately unless you switch to locally stored metadata and images, but will hopefully be resolved at a later date. – BAS over 1 year ago
  • Ok thanks a bunch, you guys rock! Back to Pearl for now – Bernaserra over 1 year ago
 
  • Created:over 1 year ago

I can confirm that I am also seeing this behaviour.

 
 
  • Created:over 1 year ago

Any progress on this?

 
 
  • Created:over 1 year ago

Ok so it appears that the trailers plugin doesn’t support backdrops, which means there is nothing to display for Neo.

 
  • MB Trailers will fetch backdrops if the option is on and it can find them on tmdb. – ebr over 1 year ago
 
  • Created:over 1 year ago

Yes I can confirm that backdrops are not working in the trailers plugin with neo. Any updates on this as I love the neo theme but the lack of backdrops ruins the ehs screen for trailers.

 
  • Feel a bit like a broken record but Neo can’t magically create backdrops if the trailers plugin doesn’t support them. – soultaker over 1 year ago
  • Well for some reason 1 out of 120 trailers actually had a backdrop so I assumed it did. Why is there an option under plugins – media browser trailers – fetch backdrops? Is it there to look pretty? – RonDMC over 1 year ago
  • I would say a good half of the 114 trailers I get have backdrops. – karlos65 over 1 year ago
  • Lol I counted 57 of 114 so exactly half. – karlos65 over 1 year ago
 
  • Created:over 1 year ago
  • Modified:over 1 year ago

Backdrops do indeed work for Neo, not all but most.

alt text

I am assuming people meant MB Trailers.

 
 
  • Created:over 1 year ago

I don’t know how karlos65 is seeing backdrops for MB Trailer items. I have the following settings:

<Settings>
  <Changed>False</Changed>
  <MenuName>MB Trailers</MenuName>
  <HDTrailers>False</HDTrailers>
  <ShowMyTrailers>False</ShowMyTrailers>
  <MyTrailerName>My Trailers</MyTrailerName>
  <TrailerSuffix>Trailer</TrailerSuffix>
  <AutoDownload>True</AutoDownload>
  <MaxBandWidth>
  </MaxBandWidth>
  <CacheDir>
  </CacheDir>
  <AutoClearCache>False</AutoClearCache>
  <FetchBackdrops>True</FetchBackdrops>
</Settings>

Everytime I do a refresh on trailer items (default theme, Neo, etc.) The refresh completes with no backdrops visible. So please do enlighten me how does the plugin actually get backdrops.

Now if you guys are saying that YOUR trailer items HAVE A BACKDROP AND ARE NOT displayed in Neo please provide me screenshots because that is an issue I can control.

 
  • I have not changed any settings in the config.xml, they just drop-in as default. Am I the only one seeing them? – karlos65 over 1 year ago
  • karlos probably has internet providers enabled and you don’t… – ebr over 1 year ago
  • No I have them disabled. – karlos65 over 1 year ago
  • But maybe you had them enabled at one time and that downloaded the backdrops. I’m pretty sure the backdrops will only download if you have inet providers on. At least that’s the way it should work. – ebr over 1 year ago
  • To be honest I haven’t had them on for maybe a year? – karlos65 over 1 year ago
  • show 1 more comment
 
  • Created:over 1 year ago
  • Modified:over 1 year ago

Found errors in the log when trying to refresh battleship.

6:06:03.082 PM 17/12/2011 , Error , Error setting proxy info ( Unhandled exception.  Type=System.ServiceModel.EndpointNotFoundException Msg=There was no endpoint listening at net.pipe://localhost/mbtrailers that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException,, if present,, for more details. Src=mscorlib Method=HandleReturnMessage Line=0 Col=0 [n] StackTrace= [n]  [n] Server stack trace:  [n]    at System.ServiceModel.Channels.PipeConnectionInitiator.GetPipeName(Uri uri) [n]    at System.ServiceModel.Channels.NamedPipeConnectionPoolRegistry.NamedPipeConnectionPool.GetPoolKey(EndpointAddress address,, Uri via) [n]    at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout) [n]    at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) [n]    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) [n]    at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout) [n]    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) [n]    at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel,, TimeSpan timeout) [n]    at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout,, CallOnceManager cascade) [n]    at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) [n]    at System.ServiceModel.Channels.ServiceChannel.Call(String action,, Boolean oneway,, ProxyOperationRuntime operation,, Object[] ins,, Object[] outs,, TimeSpan timeout) [n]    at System.ServiceModel.Channels.ServiceChannel.Call(String action,, Boolean oneway,, ProxyOperationRuntime operation,, Object[] ins,, Object[] outs) [n]    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall,, ProxyOperationRuntime operation) [n]    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) [n]  [n] Exception rethrown at [0]:  [n]    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg,, IMessage retMsg) [n]    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData,, Int32 type) [n]    at WebProxy.WCFInterfaces.ITrailerProxy.SetProxyInfo(ProxyInfo info) [n]    at WebProxy.HttpProxy.ProxyUrl(ITunesTrailer trailer) ) ,  , 47 , Worker thread for UI Triggered Metadata Loader
6:06:03.082 PM 17/12/2011 , Error , Inner Exception: The pipe endpoint 'net.pipe://localhost/mbtrailers' could not be found on your local machine.  ,  , 47 , Worker thread for UI Triggered Metadata Loader
6:06:03.082 PM 17/12/2011 , Error , Async thread threw the following exception:  ( Unhandled exception.  Type=System.ServiceModel.CommunicationObjectFaultedException Msg=The communication object,, System.ServiceModel.Channels.ServiceChannel,, cannot be used for communication because it is in the Faulted state. Src=mscorlib Method=HandleReturnMessage Line=0 Col=0 [n] StackTrace= [n]  [n] Server stack trace:  [n]    at System.ServiceModel.Channels.CommunicationObject.Close(TimeSpan timeout) [n]    at System.ServiceModel.Channels.CommunicationObject.Close() [n]  [n] Exception rethrown at [0]:  [n]    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg,, IMessage retMsg) [n]    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData,, Int32 type) [n]    at System.ServiceModel.ICommunicationObject.Close() [n]    at WebProxy.HttpProxy.ProxyUrl(ITunesTrailer trailer) [n]    at MBTrailers.ITunesTrailer.RefreshMetadata(MetadataRefreshOptions options) [n]    at MediaBrowser.Library.Item.<RefreshMetadata>b__2() [n]    at MediaBrowser.Library.Threading.Async.<>c__DisplayClass4.<Queue>b__3() ) ,  , 47 , Worker thread for UI Triggered Metadata Loader
6:06:03.769 PM 17/12/2011 , Info , Information DisplayText: Refresh Battleship ,  , 1 , Application
 
 
  • Created:over 1 year ago
  • Modified:over 1 year ago

Could be wrong on this but I did a manual refresh from the Service for an unrelated issue of some albums not displaying folder jpg’s. I cleared the item cache and checked the box for primary images. When it had finished all 67 of my backdrops for trailers had gone. Then I did the ctrl-r on the main MB Trailer folder, still no backdrops.

Now prior to this I was looking at the config.xml and noticed that sqlite was not on, FALSE in the xml, so I changed it, after changing it back to FALSE and then another ctrl-r on the MB Trailers they are now all back. Could be coincidence but it was the only thing I had changed.

 
 
  • Created:over 1 year ago